2. In order to provide the best possible service to you… We need to hear from you. Please consider taking the time to share your experience with us. Thank you. ~ Director Kiewiz
4. First Name*
5. Last Name*
7. Address
9. City
10. State
11. Zip Code
13. Phone Number*
14. Email Address*
16. Route*
17. Bus Number*
18. Date and Time of Experience*
    Date and Time of Experience

    Date and Time of Experience
20. Did you use the GBM Bus Tracker App?*

    1. Yes
    2. No
21. Did you find the GBM Bus Tracker App helpful?
23. Did you request a transfer?*

    1. Yes
    2. No
24. Did you make a connection?
26. How would you rate your overall customer service?*

    1. Poor
    2. Fair
    3. Good
    4. Awesome
27. Did you feel welcomed?*

    1. Yes
    2. No
29. Was your bus clean?*

    1. Yes
    2. No
30. What could be improved for cleanliness?
32. Do you feel you had a safe ride?*

    1. Yes
    2. No
33. Would you recommend Metro to others?*

    1. Yes
    2. No
35. Would you like to be contacted regarding your experience?*

    1. Yes
    2. No
36. What is the best way to get a hold of you?*

    1. By Phone
    2. By Email
38. Additional Comments
Leave This Blank:


40. 1. Receive an email copy of this form.
41. Email address

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42. Submit

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