Lost & Found
Lost and found items are collected from buses at the end of service each day.
Pass Replacements / Refunds
Green Bay Metro is not responsible for and will not replace damage, lost or stolen passes.
Rules on Conduct & Behaviors
Study these policies on conduct and / or loitering on buses and in lockers, as well as rules around lockers and strollers.
Loitering is the act of remaining in a particular public place for a protracted time without an apparent purpose.
Public Lockers Usage
Locker items are not to remain for more than 3 days or they will be removed and disposed of.
For the safety of all passengers, including children in strollers, please fold strollers during the ride.
Public Participation Policy
The Public Participation Plan (PPP) is a guide for Green Bay Metro’s ongoing public participation activities. Its purpose is to ensure Green Bay Metro utilizes effective means of providing information and receiving input on transportation decisions from the general public, including low income, minority, and limited English proficient (LEP) populations.
Drug and Alcohol Policy
GBM is dedicated to providing safe, dependable and economical transportation services in the greater Green Bay metropolitan area. GBM’s employees are its most valuable resource, and it is our goal to provide a healthy, satisfying work environment, which promotes personal opportunities for growth.